Current jobs related to Customer Experience Manager - Pune, Maharashtra - Cafe Coffee Day

  • Employee Experience Associate

    7 days ago

    Pune, Maharashtra, India Customer Compass Full time

    Role Overview: The HR Assistant will provide administrative support, assist in recruitment processes, and contribute to creating a positive workplace culture. This role requires a detail-oriented individual with strong organizational and time-management skills, excellent verbal and written communication abilities, and proficiency in MS Office...

  • Customer Experience Manager

    1 week ago

    Pune, Maharashtra, India JISA Softech Private Limited Full time

    We are looking for a skilled Customer Experience Manager to join our growing team. In this role, you will be responsible for building and maintaining strong relationships with assigned clients, ensuring their satisfaction, and contributing to the overall success of our customer experience team.Key Responsibilities:Client Management:Build and nurture...

  • Customer Experience Manager

    3 days ago

    Pune, Maharashtra, India Jio Full time

    About the Role:The Customer Experience Manager will play a crucial part in acquiring new customers and providing exceptional post-sales service to walk-in customers. This role requires strong communication skills and the ability to manage systems and store operations effectively.

  • Customer Experience Manager

    4 hours ago

    Pune, Maharashtra, India Goel Ganga Corporation Full time

    About the Role:We are seeking a highly skilled and experienced Customer Relationship Management Manager to join our team at Goel Ganga Corporation. This is an exciting opportunity for a motivated individual to manage and streamline the customer registration process, ensuring timely completion of documentation and maintaining high levels of customer...

  • Customer Compass Business Development Expert

    6 days ago

    Pune, Maharashtra, India Customer Compass Full time

    About Customer CompassWe are a cutting-edge customer support solutions company, empowering clients worldwide to deliver exceptional customer experiences. Our innovative technology and data-driven insights drive outstanding results.Job OverviewThe Sales Development Representative (SDR) will play a pivotal role in driving revenue growth by identifying,...

  • Customer Experience Manager

    5 days ago

    Pune, Maharashtra, India White Force Group Full time

    About UsAt White Force Group, we are committed to delivering exceptional customer experiences through innovative digital marketing strategies. Our team is dedicated to driving business growth through effective CRM management, and we are seeking a talented individual to join us on this journey.The RoleThis is an exciting opportunity for a motivated and...

  • Customer Experience Manager

    1 week ago

    Pune, Maharashtra, India Lifelancer Full time

    We are seeking a dedicated and efficient Guest Relationship Executive to join our team on a full-time basis. The successful candidate will be responsible for managing and enhancing the experience of our guests, ensuring a seamless and welcoming environment.Key Responsibilities:Greet and assist all guests upon arrival, ensuring a welcoming and professional...

  • Customer Experience Manager

    3 days ago

    Pune, Maharashtra, India Wipro Limited Full time

    Job DescriptionThe Service Desk Lead will support the service desk agents in prompt delivery and customer service. They will advise and collaborate with the agents on current issues and work towards the resolution of tickets.The role involves managing and coordinating escalated work orders from the ServiceDesk team that requires additional troubleshooting...

  • Operations Head Manager

    7 days ago

    Pune, Maharashtra, India The Livewire Experience Full time

    Company OverviewThe Livewire Experience is a leading event management company with 20 years of expertise in delivering exceptional experiences for major global MNCs. Our dynamic team is committed to customer satisfaction and quality delivery, making us a trusted partner for corporate events.

  • Mazars - Associate Director - Office Lead

    3 weeks ago

    Pune, Maharashtra, India Manager Full time

    Associate Director - Office Lead Forvis Mazars :Forvis Mazars is a leading global professional services network operating under a single brand with just two members: Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories and Forvis Mazars, LLP in the United States. It specializes in providing audit,...

  • Event Operations Manager

    6 days ago

    Pune, Maharashtra, India The Livewire Experience Full time

    Company OverviewLivewire is a leading event management company with a strong presence in the industry. Our team is dynamic and focused on delivering exceptional customer experiences. We are seeking an experienced professional to join our team as Operations Head.The successful candidate will be responsible for managing event projects from planning to...

  • Senior Customer Experience Manager

    1 week ago

    Pune, Maharashtra, India ONN Bikes Full time

    About UsAt ONN Bikes, we are passionate about developing long-term solutions that advance our mission. Our team is driven by a restlessness to innovate and reinvent service delivery benchmarks. We believe in putting the customer first in every situation.We are looking for a talented individual to join our team as a Senior Customer Experience Manager.

  • Human Resources Associate

    7 days ago

    Pune, Maharashtra, India Customer Compass Full time

    About UsCustomer Compass is a leading provider of customer experience services, empowering clients across the globe to enhance customer satisfaction and loyalty through a range of solutions including customer support, digital marketing, and performance marketing.We leverage cutting-edge technology and data-driven insights to achieve outstanding results. Our...

  • HR Generalist Position

    7 days ago

    Pune, Maharashtra, India Customer Compass Full time

    About Customer CompassWe are a leading provider of customer experience services, empowering clients across the globe to enhance customer satisfaction and loyalty through a range of solutions.Our team leverages cutting-edge technology and data-driven insights to achieve outstanding results and deliver exceptional customer experiences.Job DescriptionWe are...

  • Human Resource Assistant

    7 days ago

    Pune, Maharashtra, India Customer Compass Full time

    About Us:Customer Compass is a leading provider of customer experience services, empowering clients across USA, Europe, Australia, and beyond to enhance customer satisfaction and loyalty through a range of solutions including customer support, digital marketing, and performance marketing. We leverage cutting-edge technology and data-driven insights to...

  • HR Administrative Assistant

    7 days ago

    Pune, Maharashtra, India Customer Compass Full time

    Company Overview: Customer Compass is a customer experience service provider, leveraging cutting-edge technology and data-driven insights to achieve outstanding results for clients across the globe.Job Description:The HR Assistant will provide administrative support, assist in recruitment processes, and contribute to creating a positive workplace culture....

  • Human Resource Coordinator

    7 days ago

    Pune, Maharashtra, India Customer Compass Full time

    About Us: Customer Compass is a leading provider of customer experience services, empowering clients across various regions to enhance customer satisfaction and loyalty.Job Summary:We are seeking a detail-oriented and proactive HR Assistant to support our Human Resources team. The ideal candidate will handle administrative tasks, assist in recruitment...

  • Customer Experience Manager

    1 week ago

    Pune, Maharashtra, India MPower Mindset Transformation Academy Full time

    **Job Overview**MPower Mindset Transformation Academy is seeking a skilled Client Service & Admin Specialist to join our team. This role offers a unique opportunity to develop your skills in client service, administration, and business operations while contributing to the growth and success of our organization.About the Job:Serve as the primary point of...

  • Human Resource Assistant

    7 days ago

    Pune, Maharashtra, India Customer Compass Full time

    About Us: Customer Compass is a leading provider of customer experience services, empowering clients across USA, Europe, Australia, and beyond to enhance customer satisfaction and loyalty through a range of solutions including customer support, digital marketing, and performance marketing. We leverage cutting-edge technology and data-driven insights to...

  • Customer Experience Transformation Manager

    1 week ago

    Pune, Maharashtra, India Smith & Nephew Full time

    About Us:At Smith & Nephew, we believe in crafting the greatest good for society. Our strongest investments are in our people and the patients we serve. We are committed to Inclusion, Diversity, and Equity, fostering a culture that welcomes, celebrates, and thrives on diversity. Learn more about our values and mission on our website.Job Summary:We are...

Customer Experience Manager

3 weeks ago

Pune, Maharashtra, India Cafe Coffee Day Full time

Career Overview: As a Service Operations Head, you will oversee the smooth functioning of our service operations across Gujarat. You will be responsible for ensuring customer satisfaction through efficient resolution of technical issues.

Responsibilities:

  • Oversee end-to-end service operations, including maintenance and renovation of cafes and vending machines.
  • Manage a team of field technicians and engineers to ensure timely resolution of technical issues.
  • Negotiate with vendors for best rates and quality services.
  • Coordinate with the supply chain management team for equipment certification and liquidation.
  • Ensure adherence to SOPs and manage data collection for machine numbers.
  • Monitor and control costs, allocate resources based on priorities, and meet company requirements.