Data Management Expert

5 days ago

Bhavnagar, Gujarat, India beBeespecialist Full time ₹ 75,00,000 - ₹ 1,50,00,000
Business Systems Specialist Role

We are seeking a Business Systems Specialist to join our Sales Operations team.

  • Assign, troubleshoot, and resolve tickets from sales users related to Salesforce, Salesforce CPQ, Callidus CPQ, Clari, People.ai, and ClosePlan.
  • Manage a fast-paced queue of support requests, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution.
  • Triage Level 2 tickets to the right stakeholders with required information.
  • Assist in scheduled maintenance of the systems via data migrations.
  • Maintain Service Level Agreement (SLA) targets.
  • Manage access and visibility related issues.
  • Assist with documentation of best practices and usage.

You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects – centered on what we believe is one of the most significant mission statements in the world.

Requirements
  • At least 5+ years of professional experience in an IT /Salesforce Helpdesk role or Salesforce certified.
  • Salesforce Administrator experience is highly preferred.
  • Good knowledge of navigating Salesforce landscape and terminology with focus on data security and territory management.
  • Experience with sales processes and experience in a sales environment is a plus.

This is an excellent opportunity for individuals who want to leverage their technical skills in a business-facing role. The ideal candidate should have strong analytical skills, attention to detail, and ability to manage multiple priorities effectively.

Benefits

As a Business Systems Specialist, you can expect a stimulating work environment that offers opportunities for growth and development.

Join us as we shape the future of cybersecurity

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