Oncology Collector

We are seeking an experienced professional with a strong background in Oncology billing and collections to join our team as a Customer Account Representative. In this role, you will be responsible for contacting insurance companies to follow up on oncology-related claims and resolving outstanding accounts receivable.

• Contact insurance companies to resolve claims and ensure timely follow-up on unpaid claims, resubmissions, and appeals.
• Analyze denied or underpaid oncology claims and take corrective actions to minimize losses.
• Collaborate with internal teams to address claim discrepancies and maintain accurate documentation of all calls, claim status, and resolutions.
• Meet productivity and quality targets while ensuring compliance with industry standards and regulations.

• At least 3 years of experience in AR calling, specifically in the US healthcare sector.
• Strong understanding of oncology-specific coding, modifiers, and payer guidelines.
• Excellent verbal and written communication skills, with the ability to handle difficult conversations professionally.
• Knowledge of EOBs, remittance advice, and claims adjudication processes.
• Ability to work independently and meet deadlines in a fast-paced environment.