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Quality Assurance Lead

1 week ago

Jaipur, Rajasthan, India Genpact Full time
Job Overview

We are looking for a skilled Quality Assurance Lead to join our Banking Operations team at Genpact.

Key Responsibilities
  • Error Remediation: Interpret requirements and develop an action plan for remediation of errors with the assistance of respective Team Leaders/Lot Leaders
  • Data Analysis: Develop basic reports to obtain as-is data for review by business unit
  • Communication: Contact appropriate business units to provide quality error reports and required remediation of all the errors
  • Process Improvement: Investigate issues by reviewing errors and provide recommendations to remove knowledge gap
  • Reporting: Prepare status reports, final reports, and metrics for remediation activities
About Us

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.