Business Data Analyst
4 days ago
This is an exciting opportunity to join our team as a highly skilled Excel Analyst. The ideal candidate will have a strong background in advanced Excel functions, pivot tables, and data analysis. This role requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Responsibilities include performing data analysis, creating reports, and developing charts and dashboards to provide business insights. The successful candidate will also be responsible for communicating with customers, demonstrating active listening and empathy, and ensuring timely and accurate execution of tasks.
Key Skills & Qualifications:
- Experience: 2+ years of direct customer-facing experience in a fast-paced environment.
- Excel Expertise: Strong knowledge of formulas and functions (e.g., VLOOKUP, INDEX-MATCH), Pivot Tables, Charts, and text manipulation.
- Strong focus on customer satisfaction and ability to exceed expectations.
- Quick learner with adaptability to new tools and processes.
- Excellent time management and multitasking abilities.
- Problem-solving skills with the ability to make informed decisions based on research and prior experience.
- Proactive in follow-ups, escalations, and ensuring timely resolution.
- High attention to detail and ability to follow instructions with 100% accuracy.
- Strong English communication skills (written and verbal) with proper grammar and spelling.
- Proficiency in MS Outlook, Word, and PowerPoint.
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