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Training Manager Position

2 weeks ago

Coimbatore, Tamil Nadu, India Tata AIA Life Full time

About Us: Tata AIA Life is a leading life insurance company that offers a range of innovative products to cater to the diverse needs of our customers.

Job Summary: We are seeking an experienced and skilled Training Manager to join our team. The successful candidate will be responsible for developing and delivering training programs to enhance the sales skills of our agents and ensure they have the necessary knowledge to provide excellent customer service.

Key Responsibilities:

  • Develop and deliver comprehensive training programs for agents, including product knowledge, sales techniques, and customer service skills.

  • Conduct regular training sessions, workshops, and coaching sessions to reinforce learning and improve agent performance.

  • Evaluate agent performance and provide feedback to identify areas for improvement.

  • Collaborate with other teams, such as sales and marketing, to ensure alignment and effectiveness of training programs.

  • Stay up-to-date with industry developments and regulatory requirements to ensure training programs remain relevant and compliant.

Requirements:

  • A minimum of 5 years of experience in life insurance sales or training, preferably with a strong background in product knowledge and sales techniques.

  • Proven track record of delivering high-quality training programs that result in improved agent performance and customer satisfaction.

  • Excellent communication, presentation, and interpersonal skills.

  • Ability to work effectively in a fast-paced environment and prioritize multiple tasks and deadlines.

  • Strong analytical and problem-solving skills, with the ability to evaluate data and make informed decisions.

Benefits: As a valued member of our team, you can expect a competitive salary, comprehensive benefits package, and opportunities for career growth and professional development.