24x7 High-Availability IT Professional
4 days ago
We are a leading global electronic payments provider and distributor, offering convenient and secure financial transaction services to consumers and businesses worldwide.
Global Presence:
- North America
- Europe
- Middle East
- India
- Asia-Pacific regions
Key Services:
- Electronic Financial Transactions
- Prepaid
- Money Transfer
Achievements:
- Largest private independent nationwide shared ATM network in India
- Processing for the world's largest payment network for prepaid mobile top-up
- One of the largest global money transfers networks in the world
Software Engineer - Integration (Production Support)
Key Accountabilities:
- Minimum 4+ years' experience in operations in a 24x7 high-availability production environment
- Troubleshooting client issues using high-level data analysis and project review
- Extensive problem-solving and debugging skills
- Applying production upgrades and supporting products and technologies independently
- Providing services to agreed Service Level Agreements (SLAs) and Operational Level Agreements (OLAs)
- Experience in an ITIL environment
- Multiproduct environment support
- Supporting and administering ATM Switch/Card Management/Web-Based Banking System
- Java applications and web technology support
- Linux environment knowledge (an added advantage)
- In-depth understanding of MS SQL
- Core switching experience and knowledge
- Complete understanding of ISO 8583
- End-to-end transaction flow understanding (Issuing/Acquiring)
- Release management, change management process, and incident management experience
- Customer management and customer handling experience
- Linux command (REN) experience
- Good communication skills and customer understanding
- Engineering background
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