IT Service Management Specialist
1 day ago
Job Title - ITSM ServiceNow Technical Consultant
">Job Summary: We are seeking a skilled ITSM ServiceNow Technical Consultant to design, develop, and implement ServiceNow solutions to improve IT service management capabilities within our organization.
">About the Role:
">- ">
- Design and Development: Design, develop, and configure ServiceNow applications, modules, and workflows to meet business requirements.">
- Implementation: Implement and support ITSM processes, including Incident, Problem, Change, and Knowledge management.">
- Integration: Integrate ServiceNow with external systems using REST/SOAP APIs, MID servers, and other tools.">
- Technical Support: Provide technical support and troubleshooting for ServiceNow-related issues.">
- Documentation: Create and maintain technical documentation for ServiceNow configurations.">
- Process Improvement: Analyze information from ITSM tools and make sound recommendations for process improvements.">
Key Qualifications:
">- ">
- 6-12 Years of Experience in ITSM ServiceNow">
- Strong understanding of IT service management principles and practices">
- Excellent communication and problem-solving skills">
- Familiarity with ServiceNow ITSM modules and workflows">
- Ability to work independently and as part of a team">
Why Choose Us?
">We offer a dynamic and collaborative work environment, competitive compensation, and opportunities for professional growth and development.
">Apply Today
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