IT Infrastructure Specialist

3 weeks ago

Rajahmundry, Andhra Pradesh, India Wello Solutions Full time

About Us

At Wello Solutions, we're dedicated to providing top-notch field service management solutions. Our innovative platform is built on a foundation of cutting-edge technology and expertise.

Ambition Meets Expertise

We're seeking an experienced IT Infrastructure Specialist to join our team and oversee the management and optimization of our internal IT tools, services, and systems.

Key Responsibilities

  • Oversee and manage IT infrastructure, focusing on Microsoft Entra ID for identity management and secure access across all company resources.
  • Administer and maintain Azure resources, including network configurations, permissions, and security protocols.
  • Manage Office 365 and other internal tools, ensuring seamless integration and availability for the team.
  • Provide support and troubleshooting for internal email systems and ensure robust email security measures.
  • Act as the first point of contact for internal IT support, resolving issues and training team members as needed.
  • Ensure security best practices are in place for all internal tools and services, and monitor systems for potential vulnerabilities.
  • Keep documentation current and accessible, covering IT procedures, permissions, and troubleshooting guides.

Your Qualifications

  • Fluent in English with excellent written and verbal communication skills.
  • Strong expertise in Microsoft Entra ID (formerly Azure Active Directory) for identity and access management.
  • Proficiency with Azure for managing resources, network settings, and security policies.
  • Solid experience with Microsoft Office 365, including administration and user support.
  • Experience managing email systems, ensuring reliable service and security.
  • Knowledge of IT security best practices and proactive in implementing security measures.
  • Strong problem-solving skills and ability to work independently in a fast-paced environment.

What We Offer

  • A pivotal role in shaping the future of our innovative platform.
  • A unique opportunity to contribute to a growing FSM solution with diverse missions and projects.
  • A professional, international team with a flat hierarchy and collaborative environment.
  • A vibrant and supportive workplace.

Salary: $85,000 - $115,000 per year

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