Highly Skilled Cloud Operations Engineer

We are seeking a skilled Cloud Operations Specialist with a strong Site Reliability Engineering (SRE) mindset to join our team. This role will be critical in ensuring availability, reliability, and performance of our cloud-based platform services and applications, particularly those supporting Radio Access Network (RAN) and Core Network functions deployed on cloud infrastructure.

This position requires deep expertise in Kubernetes, cloud operations, and passion for optimizing complex distributed systems. Key responsibilities include running production environment, responding to critical incidents, and driving continuous improvement in system reliability and efficiency across RAN and Core cloud deployments.

Key Responsibilities:

• Platform Reliability & Availability: Ensure availability and health of RAN and Core Network platforms through proactive monitoring and holistic view of system health.
• Improve system reliability and quality through automation, process refinement, and best practices for both RAN and Core cloud components.
• Measure and optimize system performance to ensure efficient resource utilization and optimal user experience for network services.
• Ensure services are available, underlying infrastructure is properly functioning, and monitor critical applications and related services to guarantee system availability for RAN and Core functions.
• Cloud Operations & Kubernetes Management: Design, deploy, and manage Kubernetes clusters and related cloud infrastructure for RAN and Core Network application deployments.
• Implement and maintain containerization strategies and orchestration best practices for telecom workloads.
• Manage and troubleshoot Robin storage solutions within the Kubernetes environment, supporting unique storage needs of RAN and Core applications.
• Implement and manage CI/CD pipelines for cloud-native RAN and Core applications.
• Responsible for cloud resource provisioning, scaling, and cost optimization for all deployed network functions.
• Incident & Problem Management: Collaborate on high-priority incident tickets, ensuring rapid system recovery for RAN and Core impacted services.
• Be on standby to interface with developers when issues arise and provide immediate technical insights and support for cloud-native network functions.
• Lead Problem Management efforts, including Root Cause Analysis (RCA), for complex incidents affecting RAN and Core cloud deployments.
• Identify bugs and work with development teams to prioritize and implement fixes for cloud-native network elements.
• Monitoring & Alerting: Implement and maintain robust monitoring, logging, and alerting solutions for cloud infrastructure and applications supporting RAN and Core services.
• Define and track Service Level Indicators (SLIs) and Service Level Objectives (SLOs) for critical RAN and Core services running in the cloud.
• Automation & Tooling: Develop and implement automation scripts and tools to streamline operational tasks, deployments, and incident response for cloud-native RAN and Core components.
• Evaluate and integrate new tools and technologies to enhance operational efficiency.
• Collaboration & Knowledge Sharing: Provide technical data and insights on cloud platform performance for RAN and Core, handle customer queries with technical expertise, and provide timely resolutions related to cloud-deployed network services.
• Provide training and mentorship to junior team members on cloud technologies and SRE practices, specifically in the context of telecom networks.
• Work closely with development, network, and security teams to ensure seamless service delivery across the entire network architecture.