Operational Accounting Assistant

4 weeks ago


Bengaluru, Karnataka, India WELLS FARGO BANK Full time
About this role:

Wells Fargo is seeking a skilled Operational Accounting Assistant to join our team. In this role, you will be responsible for performing a variety of activities related to reconciliations and balancing accounts. You will research and resolve moderately complex accounting issues and exceptions, and collaborate with peers, colleagues, and managers to resolve issues and achieve goals.

Key Responsibilities:
  • Reconcile and balance accounts to ensure accuracy and completeness
  • Research and resolve moderately complex accounting issues and exceptions
  • Collaborate with peers, colleagues, and managers to resolve issues and achieve goals
  • Communicate with customers, clients, and vendors to resolve disputes related to balancing situations

Required Qualifications:
  • 2+ years of Operational Accounting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:
  • Knowledge and experience in Commercial Mortgage Servicing, including Investor Reporting to Trust, Remittance, and Reconciliation of funds
  • Ability to interpret and understand Loan documents, Loan Servicing Agreements, and language pertaining to the requirements for Sub Servicing Agreements and Pooling & Servicing Agreements
  • Knowledge of Strategy Loan accounting system a major plus
  • Good knowledge of Sub Servicing reporting, reserve reporting, delinquency reporting, Collections account statement reporting, and Watch list reporting
  • Experience in calculating Appraisal Reduction Amounts, ASERs
  • Ability to review loan agreements, manage inventory, and continuously coordinate with special servicers
  • Experience in handling Realized Losses
  • Excellent comprehension and communication skills coupled with the ability to interact with LoB during calls and gain their confidence
  • Experience in handling escalations from the borrowers/stakeholders
  • Ability to multi-task working on multiple sub-queues / activities within the process
  • Handle complex queries and liaise with the Asset Management team/LOB for final disbursement of funds
  • Communicate with Trust, third-party servicers, and other CMS teams to establish and record Authentication forms and certificate of authority
  • Identify risk exposure in the process and able to come up with controls to ensure mitigation of risk
  • Exhibits detail-oriented skills to ensure zero/near ops loss situations
  • Demonstrates/maintains professional conduct under all circumstances
  • Support in process expansion
  • Work on cross-functional support and process efficiencies
  • Flexibility to work in shifts and ensure timely completion of deliverables
  • High sense of accountability


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