Software Development Engineer II
3 days ago
At Observe, we revolutionize contact center performance with cutting-edge live conversation intelligence. Built on the industry's most accurate AI engine, we uncover valuable insights from every customer interaction and empower frontline teams through coaching and automation.
We enable businesses to act swiftly with real-time insights and guidance, driving improvements in sales, retention, and overall performance.
We're trusted by hundreds of customers and partners, including leading brands like Pearson, Accolade, Group 1 Automotive, Southeast Trans, and Public Storage. With a strong track record of innovation, we've secured significant funding, including $125 million in Series C led by Softbank Vision Fund 2, bringing our total funding to $213M.
The OpportunityYou'll join our fast-paced and agile team as a Software Development Engineer II, working on quality and scalable solutions that drive business impact. You'll contribute independently and collaboratively on various projects and features, thinking outside the box and being creative.
Day-to-day, you'll work closely with product, engineering, and design leaders to ensure we solve problems effectively and efficiently. Your responsibilities will include:
- Defining and owning the technical stack
- Collaborating with the product team on the product roadmap and technical roadmap
- Coding, debugging, and participating in the entire application lifecycle
- Integrating user-facing elements with server-side logic
- Building reusable code and libraries for future use
- Optimizing applications for maximum speed and scalability
- Implementing security and data protection
- Designing and implementing data storage solutions
- Building and scaling data pipelines
We seek a highly skilled individual with a Bachelor's Degree in Computer Science and 3-5 years of experience in building large-scale products. Expertise in Java, Spring, Python, or other relevant frameworks is essential. Knowledge of container management tools (docker-swarm, Kubernetes), SQL or no-SQL databases (Postgres, MongoDB, Cassandra, Redis), and queue/cache technologies (rabbitmq, Kafka, ehcache, Memcache) is a plus.
What We OfferWe provide an excellent compensation package, including:
- An estimated salary range of $120,000 - $180,000 per annum, based on your skills and experience
- Comprehensive medical insurance options and free online doctor consultations
- Yearly privilege and sick leaves as per Karnataka S&E Act
- Generous holidays (National and Festive) recognition and parental leave policies
- A Learning & Development fund to support your continuous learning journey and professional development
- Fun events to build culture across the organization
- Flexible benefit plans for tax exemptions
We're an Equal Employment Opportunity employer committed to diversity, equity, and inclusion. We welcome talented individuals from all backgrounds and celebrate diversity of all kinds. If you're ambitious, make an impact wherever you go, and ready to shape the future of Observe, we encourage you to apply.
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