Operational Systems Engineer

2 weeks ago


Bengaluru, Karnataka, India CSG Full time

Role Overview

CSG seeks an experienced Operational Engineer Senior to join their team. This role involves streamlining offerings to CSG's end customers, ensuring solutions are operationally sound prior to rolling into production.

Key Responsibilities

  • Take ownership of code deployment releases and promotions within CTE and Production environments
  • Monitor FSM - Production, CTE, and internal environments
  • Monitor system performance, troubleshoot issues, and implement solutions to optimize efficiency and minimize downtime
  • Handle Incident calls, and coordinate with other FSM Dev./QA teams if needed
  • Develop and maintain automation tools and processes to streamline operations and improve productivity
  • Document operational and system architecture processes and configuration and identify automation opportunities where applicable
  • Support the FSM Operations 12x7 on-call rotation schedule

Requirements

  • Bachelor's degree in Information Technology/Computer Science Engineering or a related field
  • Minimum 5 - 8 years experience with development and release processes
  • Experience working with Linux, AWS, DevOps tools(GIT, Jenkins, Chef) and RDS database (Oracle)
  • Experience with Software development experience on Linux platforms in common scripting languages (Bash, Python, Perl, Groovy)
  • Experience configuring, managing, and upgrading servers and software
  • Experience in Docker and Kubernetes are good to have

What We Offer

  • Work from Home, in-office, or hybrid
  • Employee Belonging Groups
  • Healthcare: Dental, Medical, and Vision
  • Paid Vacation, Volunteer, and Holiday Time Off
  • And so much more

About CSG

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.


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