Senior Quality Assurance Specialist

1 day ago

Surat, Gujarat, India beBeeQuality Full time ₹ 12,00,000 - ₹ 15,00,000
Job Title: Quality Assurance Manager

The primary objective of this role is to oversee the quality control process and guarantee that all products meet exceptional standards of craftsmanship and customer satisfaction.

Key Responsibilities:
  • Fabric & Raw Material Quality:
    • Inspect fabrics, trims, laces, beads, sequins, zari, and other embellishments at the incoming stage.
    • Evaluate fabric shrinkage, colorfastness, embroidery strength, wash tests, and hand-feel tests prior to bulk production.
    • Collaborate with sourcing and merchandising teams for approvals and rejections.
  • In-line & End-line Quality Control:
    • Monitor in-line inspection for embroidery, print alignment, color matching, and stitching consistency.
    • Verify garment measurements align with BIBA's size standards across all styles.
    • Supervise end-line checks for finishing, ironing, labeling, and packaging of ethnic wear.
    • Promote a Zero Defect Shipment culture with First Time Right (FTR) focus.
  • Embroidery & Embellishment Quality:
    • Inspect embroidery (hand & machine), beadwork, sequin work, gota-patti, mirror work, and applique for durability and design accuracy.
    • Standardize quality for thread strength, bead/stone fixing, and fastness of embellishments.
    • Train operators on handling delicate ethnic fabrics like silk, chiffon, georgette, and cotton blends.
  • Process Improvement & Compliance:
    • Implement quality checkpoints at critical operations (cutting, stitching, embroidery, finishing).
    • Introduce defect prevention techniques to reduce rework and wastage.
    • Ensure compliance with internal quality benchmarks and statutory norms.
  • Team Management:
    • Lead the QA/QC team of in-line checkers, embroidery inspectors, finishing auditors, and packing quality staff.
    • Conduct skill enhancement training for checkers, tailors, and finishing teams on quality standards.
    • Work closely with production supervisors to solve quality issues in real time.
  • Reporting & Customer Feedback:
    • Maintain MIS on rejection %, defect analysis, and audit performance.
    • Share weekly and monthly quality reports with management.
    • Analyze customer complaints/returns related to fit, color bleed, embroidery damage, or shrinkage, and drive corrective actions.

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