
Case Analysis Specialist
1 week ago
Job Role: Case Analysis
Detailed Description:
- Support the operations team with day-to-day activities including case analysis, document verification, and database management.
- Assist in conducting thorough background checks for clients ensuring accuracy and adherence to established protocols.
- Collaborate with cross-functional teams to resolve operational issues or customer inquiries efficiently.
- Contribute innovative ideas for process optimization.
- Perform outbound calls to gather necessary information and follow up on verification requests.
Requirements:
- A degree in any field
- Excellent communication skills for interacting professionally with clients and team members.
- Strong organizational skills and prioritization abilities in a fast-paced environment.
- Proficiency in Microsoft Office suite particularly Excel, Word, and Google Sheets.
- A keen eye for identifying discrepancies and inconsistencies in data.
NB: Responsibilities may include working under rotational shifts and on Sundays based on requirement. Adherence to established protocols required.
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