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Examination Operations Director

1 week ago


Kolkata, West Bengal, India Tata Consultancy Services Limited Full time
Key Performance Indicators (KPIs)
The Examination Operations Director will be measured against a set of key performance indicators, including:
  • Zero incidents on exam days related to admin services;
  • Standardization of processes at all exam venues;
  • Vendor management and deployment of ad-hoc/contract manpower;
  • Talent development, training, and recruitment of team members;
  • Compliance with laws and regulations related to facility operations and management;
  • Effective communication with stakeholders.


Work Environment
The successful candidate will be based in our administrative hub and will be required to travel occasionally to exam venues and other locations as needed. They will be working in a fast-paced environment with multiple stakeholders and will be expected to adapt to changing circumstances and priorities.

Professional Certifications
We encourage applicants who hold relevant professional certifications, such as facility management or project management certifications. However, these are not mandatory for this role.