Advanced Network Solutions Specialist

4 days ago

Anantapur, Andhra Pradesh, India beBeeNetwork Full time ₹ 18,75,000 - ₹ 20,25,000

**Job Title:** Senior Network Engineer Level 3

**Overview:

This is a high-level position responsible for delivering advanced network engineering services to clients across multiple environments. The ideal candidate will possess in-depth knowledge of routing, switching, and firewall configurations, as well as excellent troubleshooting and problem-solving skills.

**Key Responsibilities:

  • Provide L3 network support for troubleshooting issues related to routing, switching, and firewall configurations.
  • Remotely access devices at various client locations to perform diagnostics, troubleshooting, and resolution of network-related issues.
  • Collaborate with NOC, SOC, and Help Desk teams to resolve escalated tickets within SLAs while ensuring proper documentation and ticket updates.
  • Monitor network traffic, identify bottlenecks, and proactively resolve network issues.

**Firewall Management & Configuration:

  • Deploy and manage firewalls (Fortinet, Palo Alto, WatchGuard) to ensure secure network communication and compliance.
  • Create, update, and maintain firewall rules and configurations to accommodate evolving network requirements.
  • Troubleshoot and resolve firewall-related issues, ensuring proper network segmentation and security policies are in place.

**Infrastructure Monitoring & Documentation:

  • Monitor the health and performance of the network infrastructure, ensuring continuous uptime and reliability.
  • Maintain clear, concise documentation for network configurations, changes, troubleshooting steps, and solutions.
  • Implement regular network audits to ensure the infrastructure remains organized, secure, and well-maintained.
  • Ensure network cleanliness and efficiency by removing obsolete configurations, unused IPs, and outdated network devices.

**SD-WAN and Cloud Network Management:

  • Configure and manage SD-WAN solutions and associated controllers for cloud-managed network devices.
  • Assist in the setup, deployment, and troubleshooting of SD-WAN networks across multiple client sites.
  • Collaborate with clients on the setup and integration of cloud-managed network devices and SD-WAN controllers.

**Client Communication & Issue Resolution:

  • Interact with clients and stakeholders to ensure timely resolution of network-related issues, ensuring customer satisfaction.
  • Maintain a high standard of communication, ensuring clients are informed about ongoing issues, progress, and resolutions.

**Training & Mentorship:

  • Provide guidance and mentorship to junior support engineers and NOC team members.
  • Assist in knowledge transfer and training for internal teams, ensuring consistent processes and quality service.

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