Software Development Engineer for Advertising API
2 days ago
This role is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. As we strive to create a world-class advertising business, our team defines and delivers a collection of self-service performance advertising products that drive discovery and sales.
We are responsible for delivering billions of ad impressions and millions of clicks daily, pushing the boundaries to create innovative products. Our team is highly motivated, collaborative, and fun-loving, with an entrepreneurial spirit and a bias for action. We have a broad mandate to experiment and innovate, growing at an unprecedented rate with numerous opportunities.
We are seeking a talented System Development Engineer who will provide support to external customers as they build business-critical applications on Amazon's Advertising API. You will represent Amazon and our Advertising organization as you investigate and work with API developers to ensure compliance to our API program policies. You will own development of processes that will help identify gaps in our technical solutions or abuse of our API policies and work on prevention strategies to improve the developer experience. You'll work directly with Amazon Advertising API engineers and our onboarding team to ensure that customer issues are resolved as expediently as possible.
The position requires a combination of strong troubleshooting, technical, and communication skills, including a mix of on-call and operational tasks and involves small to medium-level software development work. Responsible to develop tools and automations to achieve human-free operations. You should be an engineer who is focused on developing internal services written in Python, Ruby, JavaScript, or a similar language and has an appropriate understanding of API.
This role is perfect for an engineer interested in creating tools and automation so that other engineers can be as hands-off as possible. We want our service to be as autonomous as possible, and that can only be done by having bright engineers who understand how to think big, simplify solutions to complex problems, and pursue the best customer experience possible. Our environment is built for engineers who flourish in creating automation to reduce the operational workload rather than performing operational work all day.
In this role, your responsibilities will include but are not limited to:
- Provide solutions to product and API-related questions raised through partner engagements.
- Identify key product architecture components and propose solutions that unblock integrations.
- Write code samples, tutorials, and technical articles for the developer community.
- Audit partner behavior to ensure compliance to our program policies.
- Work with customers to understand how they are using our services and provide feedback to development teams to improve the onboarding experience.
- Collaborate with internal stakeholders to drive timely customer communication during critical events.
- Drive projects that improve support-related processes and our customer's developer support experience.
Requirements:
- 2+ years of systems development experience
- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, or Ruby
- Experience with tools for automation (building, testing, releasing, or monitoring)
Salary: $120,000 - $160,000 per year.
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