Technical Writer and Illustrator for Hardware Solutions

3 weeks ago


Bengaluru, Karnataka, India Fluence Full time
About Fluence

Fluence is the global market leader in energy storage technology solutions and services. We combine the agility of a technology company with the expertise, vision, and financial backing of two well-established industry giants. Our goal is to create a more sustainable future by transforming the way we power our world.

Job Description

We are seeking a skilled Technical Writer and Illustrator to join our team. As a key member of our documentation team, you will be responsible for producing high-quality documentation that contributes to the overall success of our products.

Key Responsibilities
  • Collaborate with Product Managers and Engineers to obtain an in-depth understanding of our products and what customers need to know to be successful.
  • Author multiple documentation packages tied to support Fluence products, with particular focus on manuals for installation, operation, and maintenance, commissioning, datasheets, and troubleshooting tasks.
  • Sustain all current documentation by taking on work requests for updates, corrections, and additions needed.
  • Work independently to support documentation on different projects and programs.
  • Develop a strong understanding of document structure, the subject matter, formal grammar rules, and departmental and industry procedural and stylistic standards.
Requirements
  • Possess a Bachelor's degree with 5-7 years of technical writing experience.
  • Ability to write clear, easy-to-understand documents depicting highly technical subjects.
  • Good knowledge and understanding of technical writing standards and processes.
  • Familiarity with Microsoft Manual of Style and technical writing standards.
  • Proven ability to work effectively across multiple teams and projects concurrently, in a global technical business environment.
  • Working knowledge of a Content Management Systems which is based on single sourcing concept comprising HTML, XML authoring, and Git.
  • Working knowledge of any CAD-based illustration tool.
  • Exhibit excellent grammar and composition skills.
  • Ability to manage documentation schedules, reviews, and internal approvals.
  • Ability to work with minimal direction.
  • Experience using Jira, Confluence, and SharePoint.
  • Preferred: background in industrial systems and/or clean energy.


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