Digital Device Operator

2 weeks ago


Chennai, Tamil Nadu, India beBeeOperations Full time ₹ 18,31,200 - ₹ 20,37,200

Digital Operations Specialist

  • Experience in digital operations support, with a focus on IoT and alarm devices.
  • Strong understanding of telecom connectivity and protocols, with experience in automation tools and technologies.
  • Hands-on working with device digital operation support, with excellent problem-solving and troubleshooting skills.
  • Able to work closely with product teams, frontlines, telecom providers, and partner teams to ensure smooth execution of daily activities.
Requirements:
  • Bachelor's or Master's degree in Electronics or Telecommunications or a related field.
  • Minimum 6 years of professional experience in device digital operation support.
  • Familiarity with reporting, monitoring, and automation tools and technologies.
  • Excellent stakeholders communication skills.

Key Responsibilities:

  • Maintain technical expertise of the KONE Remote Monitoring device and application layers.
  • Implement automation tools and scripts to streamline operations and reduce manual efforts.
  • Enable up-to-date documentation of configurations and runbooks.
  • Collaborate with multiple partners, super users, and support teams for issue investigation and resolution.


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