Compassionate Care Specialist

2 days ago

India beBeeMentalHealth Full time ₹ 9,00,000 - ₹ 12,00,000

We're seeking a compassionate Mental Health Specialist to join our purpose-driven team.

As a leading mobile app, we empower individuals to recognize, prevent, and overcome challenges like abuse, mental health struggles, and relationship issues.

The successful candidate will assist application users with abuse and mental health cases on voice and non-voice platforms. They will conduct comprehensive assessments of individuals' needs, including evaluating symptoms, identifying risk factors, and formulating customised plans.

Key Responsibilities:

  1. Assist application users with abuse and mental health cases on voice and non-voice platforms.
  2. Conduct User Assessments: Perform comprehensive assessments of individuals' needs, including evaluating symptoms, identifying risk factors, and formulating customised plans.
  3. Crisis Intervention: Provide immediate support and intervention for individuals experiencing distress, including assessing for safety, facilitating de-escalation, and coordinating appropriate referrals for further care if necessary.
  4. Education: Educate clients and their families about mental health conditions, treatment options, coping strategies, and community resources available to support their well-being.
  5. Collaborate with Multidisciplinary Team: Work closely with other team members to ensure comprehensive and coordinated care for clients. Including but not limiting to creating content
  6. Maintain Documentation: Keep accurate and up-to-date records of client assessments, progress notes, and interventions in compliance with confidentiality and privacy regulations.
  7. Continuous Professional Development: Stay informed about current developments in the field, participate in ongoing training and professional development activities, and pursue opportunities for growth as appropriate.
  8. Promote Awareness : Engage in outreach efforts to raise awareness about mental health to reduce stigma, and advocate for the importance of holistic wellness.
  9. Engage with clients professionally while actively listening to their concerns.
  10. Manage queries and provide support to users in situations of distress

Requirements:

  1. Master's Degree in Psychology or Counselling.
  2. Preferred candidates specialized in counselling psychology.
  3. Flexible to work in rotational shifts.
  4. Maintain typing speed of 30-35 words per minute with 90% accuracy.
  5. Demonstrated ability to empathize with individuals who have experienced abuse or injustice, and to provide compassionate support and understanding.
  6. Deep understanding of the importance of mental health and well-being, and a commitment to promoting mental health awareness and support.
  7. Collaborative team player.
  8. Structured and conceptual approach to work.
  9. Excellent communication skills, both written and verbal. Knowledge of local languages is an added advantage.
  10. Strong organizational skills and attention to detail.
  11. We prioritize values such as kindness and empathy

Why Join Us:

  • Dynamic and Innovative Environment
  • Competitive Salary and Benefits
  • Growth and Professional Development
  • Make a Positive Impact on Society

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