Customer Care Representative

1 week ago

Jaipur, Rajasthan, India beBeeCustomerCare Full time ₹ 15,00,000 - ₹ 28,00,000
Job Description

We are seeking a highly skilled and experienced professional to join our team as a Customer Experience Specialist.

  • Provide exceptional customer service through inbound calls, addressing inquiries, and offering general information.
  • Assist customers with placing orders and completing purchases both online and over the phone, ensuring a seamless sales experience.
  • Collaborate with a dedicated contact team to deliver an outstanding customer experience, fostering strong relationships and building trust.
  • Utilize excellent upselling skills to enhance sales, driving revenue growth and business success.

Key Requirements
  • Experience: A minimum of 6 months in international voice experience within a reputable organization is essential.
  • Education: A graduate degree is preferred but not mandatory for suitable candidates.
  • Skills: Strong flair for customer service, excellent upselling skills, and robust communication abilities are required.
  • Work Schedule: Flexibility with rotational shifts and offs is necessary.

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