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Senior Education Consultant
2 weeks ago
About our organization
Our mission is to provide high-quality education and make it accessible to individuals, companies, and governments worldwide.
We achieve this by collaborating with top-tier universities across the globe. Our programs include short courses, degree programs, professional certificates, and senior executive programs designed to help individuals learn new skills and transform their lives, companies, and organizations.
Our unique model combines state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors, and coaches. This approach has educated over 250,000 individuals across more than 80 countries.
Founded in 2015, we have a global presence with offices in multiple locations. Our team consists of over 2,000 employees who are passionate about making a difference through education.
Job Description:As a Program Advisor, you will play a crucial role in contacting warm leads for programs via phone and email. Your primary responsibility will be to consult potential students on how our programs can help them achieve their career goals.
You will work closely with our sales team to identify opportunities and develop strategies to convert leads into customers. This will involve providing exceptional customer service, guiding learners through the enrollment process, and adhering to our inside sales process.
Key Performance Indicators (KPIs) will focus on meeting or exceeding sales targets, developing a strong pipeline of leads, and maintaining a high level of customer satisfaction.
Required Skills and Qualifications:- At least 2 years of experience in inside sales or consultative selling with a proven track record of success in international education markets.
- Excellent verbal and written communication, listening, and critical thinking skills.
- Strong phone presence and ability to make a large number of dials and emails per day.
- Experience using a CRM system, preferably Salesforce.
- A growth mindset and ability to implement feedback and continuous improvement.
We offer a competitive compensation package, including bonuses based on performance. You will also have access to ongoing training and development opportunities to enhance your skills and knowledge.
In addition, you will be part of a dynamic and supportive team environment that encourages collaboration and teamwork.
Our organization is committed to diversity, equity, and inclusion. We strive to create a workplace culture that values and respects individual differences and perspectives.