Director of Operations and Strategic Growth
7 days ago
**Company Overview**
PAYPAL IS REVOLUTIONIZING COMMERCE GLOBALLY.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. Our mission is to drive economic growth by empowering consumers and businesses in approximately 200 markets to join and thrive in the global economy.
**Job Description**
We are seeking a high-energy, organized, and motivated operations expert to partner with our broader executive team within the CMO organization. This role involves managing operations, overseeing critical strategic initiatives, and driving operational excellence, planning, and performance management.
The ideal candidate will leverage AI, automation, and technology to enhance operational efficiency and innovation. They will oversee the operations strategy, ensure seamless execution of internal planning and external marketing programs, and optimize cross-functional collaboration to achieve business goals.
This position is designed to enable our organization and leadership to work with agility, ease, and insight across the organization. The successful candidate will be a strategic thinker with a focus on the big picture while managing details.
**Responsibilities**
- Monitor and analyze key performance indicators (KPIs) using AI-driven analytics to inform data-driven decisions.
- Provide strategic guidance and implement plans to improve creative processes, boost productivity, and drive efficiency through automation tools.
- Analyze market trends and customer needs using machine learning algorithms to identify opportunities for innovation.
- Communicate effectively with internal and external stakeholders to align and achieve business objectives.
- Develop and manage budgets and resource allocation with the aid of technology to support operations.
- Identify and mitigate risks that could impact business operations using predictive analytics.
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