E-Commerce Risk Analyst

5 days ago


India Amazon Music Full time
Job Description

As an Investigation Specialist, you will be responsible for investigating and eliminating online e-commerce risk. You will have experience in the e-commerce payments space, previous trust and safety experience, and success in a customer-driven workplace. Investigators will be analytical and capable of succeeding in a fast-paced team environment.

This role relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.

You will engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates, and third-parties to accomplish goals. You may also be required to contact customers by phone. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.

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