
Account Management Specialist
3 days ago
Role Overview
This full-time on-site role as a Client Servicing Executive is based in Mumbai. The successful candidate will be responsible for managing client accounts and relationships, creating and delivering presentations, providing customer service, and account management.
- Responsibilities include managing key client accounts, taking ownership of deliverables while following client delivery processes through interaction with clients and the creative team.
- Responsible for client coordination and quality control of projects like campaigns and other content creation assets as per agreed timelines.
- Receive client briefings and analyze the client's input together with background knowledge, research, field feedback, etc.
- Coordinate and plan pre-shoot, on-shoot, and post-shoot activities.
- Manage digital marketing and social media content calendars every month.
- Makes a strong PowerPoint presentation.
- Plans, executes, and manages digital marketing campaigns for both AuraKomms & AuraShots
- Manages social media accounts with engaging content and regular updates.
- Runs and optimizes paid campaigns on Google Ads and Meta Ads.
Required Skills and Qualifications
The ideal candidate has experience in Client Services, Client Relations, Digital Marketing, and Account Management skills. They possess excellent customer service skills, strong communication, interpersonal, and presentation skills. Ability to multitask, prioritize work, and meet deadlines is also essential. A minimum Bachelor's degree in Marketing, Business Administration, or related field is required, along with 0-2 years of related work experience in a similar industry.
Benefits
Proficiency in Microsoft Office and Adobe Creative Suite is beneficial. Knowledge of digital marketing tools, experience in the advertising or media industry, and fluency in multiple languages are also advantageous.
Job Requirements
Applicants should have a strong passion for digital marketing, be proactive, and have excellent problem-solving skills. They should also be able to work independently and as part of a team.
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