Business Development Executive

4 days ago

Hyderabad, Telangana, India beBeeLeadership Full time ₹ 12,00,000 - ₹ 25,00,000
Telesales Assistant Manager Job Description

About the Role:

The Telesales Assistant Manager is a senior leadership position responsible for overseeing and managing a team of telesales executives. The successful candidate will be an experienced sales professional with a proven track record of managing high-performing teams, driving revenue growth, and delivering exceptional results.

Key Responsibilities:

  • Lead and manage a team of telesales executives to achieve sales targets and deliver exceptional customer service.
  • Develop and implement effective sales strategies to drive revenue growth and meet business objectives.
  • Monitor performance, provide regular feedback, and conduct performance reviews to ensure team members are meeting expectations.
  • Ensure compliance with company policies, procedures, and quality standards.
  • Analyze sales data to identify trends, opportunities, and areas for improvement.
  • Prepare regular reports for senior management to inform strategic decision-making.

Sales Strategy & Operations:

  • Develop and execute sales plans to drive revenue growth and meet business objectives.
  • Identify opportunities to upsell, cross-sell, and retain customers.
  • Manage sales processes, including lead generation, qualification, and conversion.
  • Work closely with marketing and operations teams to support lead generation and customer engagement initiatives.

Team Development & Management:

  • Provide training and coaching to improve communication, sales techniques, and product knowledge.
  • Mentor and develop team members to achieve their full potential.
  • Conduct performance reviews and provide regular feedback to ensure team members are meeting expectations.
  • Manage team dynamics, conflicts, and performance issues in a fair and consistent manner.

Qualifications & Experience:

  • Graduate/Postgraduate in Business Administration, Marketing, or a related field.
  • 5–8 years of telesales/inside sales experience with at least 2–3 years in a managerial role.
  • Proven track record of managing large telesales teams (20–30+ people).

Required Skills:

  • Strong leadership and people management skills.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to handle high-pressure sales environments.
  • Data-driven decision-making with strong analytical skills.
  • Proficiency in CRM systems and MS Office tools.

What We Offer:

  • A competitive salary and bonus structure.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • Opportunities for career advancement and professional growth.

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