Banana Export Operations Manager
3 days ago
The Supply Chain Quality Manager will be responsible for overseeing and analyzing multiple projects within the banana export operations, with a primary focus on temperature monitoring across the entire supply chain.
Key Responsibilities- Oversight of multiple projects related to banana export operations.
- Coordination with farm supervisors, packhouse teams, logistics providers, and cold storage operators to ensure smooth execution.
- Ensuring dispatches are completed within schedule and as per quality standards.
- Monitoring and documentation of temperature data at all stages: farm, cold storage, dispatch, pre-carriage transport, and voyage.
- Analysis of logger reports and identification of deviations or breakdowns in cold chain management.
- Recommendation of corrective actions to prevent spoilage and maintain export quality.
- Detailed analysis of supply chain data to optimize processes and reduce losses.
- Preparation of regular reports (daily/weekly/monthly) highlighting performance, deviations, and recommendations.
- Development of dashboards for real-time monitoring of critical parameters.
- Investigation of customer complaints related to container quality, temperature deviations, or product spoilage.
- Conducting root cause analysis (RCA) and identification of corrective/preventive actions.
- Sharing findings with internal teams, suppliers, and logistics partners to avoid recurrence.
- Support for adherence to post-harvest SOPs (chlorine wash, Bavistin dips, pre-cooling, double-dipping, etc.).
- Audit of farm and cold storage practices to ensure compliance with export standards.
- Maintenance of accurate documentation for compliance and supplier communication.
- Strong analytical and problem-solving skills.
- Knowledge of cold chain management and fruit export processes.
- Proficiency in data analysis tools (Excel, Google Sheets, or equivalent).
- Familiarity with temperature logger systems and reporting formats.
- Effective communication and coordination with diverse stakeholders.
- Root cause analysis (RCA) and complaint resolution skills.
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