System Architect

1 month ago


Anywhere in IndiaMultiple Locations Crox Consulting Inc Full time
Job Title: System Engineer

Job Summary:

Crox Consulting Inc is seeking a highly skilled System Engineer to join our team. The ideal candidate will have a strong background in infrastructure support, technical skills, and experience working with cloud environments.

Key Responsibilities:

  • Provide support for Endurance's global data center environment, including Windows server technologies, VMware, VEEAM, and general server/datacenter maintenance.
  • Provide immediate 3rd level server support for problems escalated by Datacenter Operations Team, Service Desk, App/Dev, or business users.
  • Implement patching and proactive maintenance plans, develop best practice maintenance plans, and review monitoring systems to ensure infrastructure stability.
  • Perform thorough root cause analysis, best practice troubleshooting techniques, and procedures as defined by hardware/software vendors and personal experience.
  • Support, maintain, create, and update associated build and standard operating procedure documentation, plan, and implement necessary updates as required for support relevance.
  • Identify, document, publish, and uphold systems policies, standards, procedures, checklists, agreements, diagrams, inventory, etc.
  • Identify, plan, and lead projects and tasks necessary to assess, optimize, proactively manage, and maintain enterprise and client systems and infrastructure.
  • Ensure all support requests, projects, and other tasks are reviewed, prioritized, addressed, and completed in a timely and proficient manner.

Technical Qualifications:

  • 7+ years of equivalent work experience.
  • 5+ years of infrastructure support experience and operational excellence.
  • Infrastructure experience is required in VMware, Windows Server, SAN (NetApp, HP Nimble).
  • Excellent technical skills including, however, not limited to, Microsoft Operating systems server 2008-2019, Powershell, Exchange 2010-2019, Office 365, Active Directory, VEEAM, SCOM 2012-2019, Networking (both LAN and WAN), DNS, DHCP, Experience working with HP Server and Blade class machines.
  • Insurance/Reinsurance Industry experience and knowledge with an understanding of the terminology, business functions, and processes.
  • Strong experience with PowerShell scripting to create automation tasks to increase team reliability and efficiency.
  • Strong experience with leading Infrastructure projects as a technical resource, including the ability to oversee planning of resources and develop detailed execution plans for both project and operational work.
  • Candidate has experience in AWS CLI and Gcloud Command shells with an ability to create and run scripts.
  • Hands on experience with VMware vSphere 6.x - able to act as 3rd tier support for escalated issues. VCP-DCV 6.0/6.7 or later preferred.
  • Hands on experience with backup tools including Veeam Backup and Replication, Cloud Endure and Cloudranger preferred.
  • Strong experience managing virtual instances in cloud environments (Azure, AWS and GCP), including associated elements such as security groups, resource groups, load balancers, storage devices, backup & recovery, and network resources.
  • Experience using Powershell and C# to create runbooks in System Center Orchestrator.

Requirements:

  • Availability to work evenings and weekends as required to support maintenance and project activities.

About Crox Consulting Inc:

Crox Consulting Inc is a leading provider of IT consulting services. We are committed to delivering high-quality solutions that meet the needs of our clients.



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