Director of Operational Excellence

2 weeks ago


Mumbai, Maharashtra, India HR Yaar Full time

Join HR Yaar as Director of Operational Excellence and take on the challenge of leading our operations team to new heights.

About the Role

We are seeking a seasoned professional with 20+ years of experience in insurance operations, underwriting, or product management to fill this key leadership position. The ideal candidate will have a proven track record of developing and launching new insurance products and driving operational efficiency through process improvement initiatives.

The successful candidate will oversee daily operations, including underwriting, policy issuance, customer service, and claims management. They will develop and implement operational strategies to enhance efficiency, scalability, and customer experience, while ensuring compliance with regulatory requirements.

Main Responsibilities
  1. Lead underwriting operations to ensure risk assessment aligns with company policies and profitability goals.
  2. Develop and implement underwriting guidelines, policies, and workflows.
  3. Monitor underwriting quality and ensure compliance with regulatory standards.
  4. Drive process optimization initiatives across underwriting, policy administration, and claims to reduce costs and improve turnaround times.

The role also involves collaborating with cross-functional teams, including product development, actuarial, and marketing, to design and implement innovative insurance products. Additionally, the Director of Operational Excellence will lead automation and digital transformation projects to enhance operational efficiency and accuracy.

If you are a strategic thinker with excellent leadership and communication skills, we encourage you to apply for this exciting opportunity.



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