Assistant Store Manager

5 days ago


Mumbai, Maharashtra, India JD Full time
Job Description

Millets - Supervisor

We are seeking a skilled Supervisor to join our team at JD Sports.

Role Overview:

As a key member of our store's Junior Management team, you will provide managerial support and help maintain high levels of customer service throughout your section.

Key Responsibilities:

  • Customer Service:
  • Provide customers with excellent levels of customer service.
  • Deal with customer complaints and enquiries, providing the best possible outcome.
  • Ensure the personal appearance of sales staff is in line with company guidelines.
  • Have a thorough understanding of our Customer Service measuring programme.
  • Sales:
  • Ensure that targets are achieved and, where possible, exceeded.
  • Monitor staff service levels to maximise store sales.
  • Utilise in-store devices to offer customers the whole product range.
  • Use reports to inform product placement of key selling lines.
  • Visual Merchandising:
  • Attract, engage and motivate customers into making purchases in store using the latest visual techniques.
  • Provide assistance with the maintenance of standards on the sales floor.
  • Keep stock clean and presentable at all times.
  • Retail Management experience would be advantageous.
  • Excellent Time Management skills.
  • Strong verbal and written communication skills.
  • Proficiency in Microsoft Outlook, Word and Excel.
  • Training & Development:
  • Encourage personal progression throughout your store.
  • Provide assistance with the induction and training of new starters.
  • Assist with the development of existing staff, ensuring personnel completes relevant E-Assessments.

Requirements:

  • Retail Supervisor experience would be advantageous.
  • Excellent Time Management skills.
  • Strong verbal and written communication skills.
  • Proficiency in Microsoft Outlook, Word and Excel.

Benefits:

  • Holiday Allowance.
  • Staff Discount On JD Group and other brands within the organisation.
  • Pension Scheme.
  • Personal development opportunities to learn and develop at work.

Thank you for considering this opportunity to join our team at JD Sports.


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