Hotel Reception Specialist

At HOTEL RK REGENCY, we are seeking a highly skilled Hotel Reception Specialist to join our team. In this role, you will be the first point of contact for guests upon arrival, setting the tone for an exceptional stay.

We are looking for someone with excellent communication and multitasking skills to manage check-in and check-out procedures, handle reservations, and provide top-notch customer service.

The successful candidate will be responsible for maintaining accurate guest records, collecting payments, and ensuring a smooth operational experience.

• Manage front desk operations, including check-in and check-out procedures
• Handle guest inquiries and resolve issues efficiently
• Maintain accurate and up-to-date guest records
• Collect payments and process transactions accurately
• Provide exceptional customer service and ensure a positive guest experience

To succeed in this role, you will need:

• Strong communication and interpersonal skills
• Excellent multitasking and organizational abilities
• A high level of attention to detail and accuracy
• Ability to work well under pressure and maintain a professional demeanor
• Basic math skills and ability to handle cash transactions

In return for your hard work and dedication, we offer:

• A competitive salary of $35,000 - $45,000 per year
• A comprehensive benefits package, including health insurance, paid time off, and retirement savings plan
• Ongoing training and development opportunities to enhance your skills and knowledge
• A dynamic and supportive work environment that values teamwork and collaboration

Join our team at HOTEL RK REGENCY and become an integral part of providing exceptional hospitality experiences for our guests.