Senior Research Project Coordinator
4 days ago
PureSpectrum is a rapidly expanding market research and insights platform that simplifies technology for researchers. We help them gather and use consumer data without disruption.
We facilitate more than 115 million online interviews annually through our Marketplace, which showcases our industry-leading solutions. Our team developed the first and only respondent-level scoring system, PureScore, further solidifying our position as a market leader. Notably, we have been recognized across the industry: Certified Great Place to Work (2022-2024), Built In's Best Places to Work (2023-2024), Inc Best Workplaces (2023 & 2024), Newsweek's Global Most Loved Workplaces (2023-2024), Deloitte's Fast 500 (2020-2024).
The Opportunity:
We are seeking a highly skilled Project Manager to serve as the primary liaison between our clients and services teams. This role involves managing project timelines, budgets, and resources effectively to deliver quality results on time for full-service and sample-only projects.
As a Project Manager at PureSpectrum, you will be responsible for breaking down complex problems, communicating clearly with clients and stakeholders, and ensuring project completion within budget and scope.
Your Responsibilities:
- Develop a deep understanding of client service offerings, best practices, delivery capabilities, and technology platforms.
- Effectively manage project timelines, budgets, and resources to deliver high-quality results on time and within budget.
- Lead projects with minimal supervision, overseeing project governance, progress, dependencies, communication, delivery process, project metrics, risk mitigation, etc., for full-service and sample-only projects.
- Organize KOC and possess good knowledge of Testing surveys, Data checks using Excel, and client deliverables (SPSS, tables, coding, charting, etc.).
- Follow established best practices and processes for project delivery.
- Provide feedback to sales on project performance to improve delivery and key metrics for future projects.
- Take ownership of problematic situations and work closely with team members to develop solutions.
- Take accountability in the sales process by working closely with sales to provide exceptional customer service.
- Help provide training to interns and juniors when necessary.
- Stay up-to-date on industry trends and development. Build positive relationships across the organization and with customers.
Requirements:
- Graduate or Postgraduate from a recognized University or equivalent education/professional experience required.
- 3-5 years of experience in Market Research, preferably on sampling and DIY platforms.
- Knowledge and experience in executing full-service projects would be an added advantage.
- Ability to manage multiple projects with competing priorities.
- Ability to learn and use new technology platforms to meet or exceed customer and project needs.
- Solid judgment and critical thinking skills.
- Excellent communication and analytical skills.
- Ability to be proactive in anticipating problems and providing solutions.
- Good knowledge of Windows, MS Office, and any text editor is a must.
- Experience in Excel using advanced formulas and Excel automations is a plus.
- A passion for curiosity and a drive to always be learning.
- Ability to foster positive relationships across teams and customers.
- Willingness to work in night shifts, weekends, and holidays.
PureSpectrum Benefits:
We offer a modern company culture with flexibility, individuality, creativity, and open communication at all levels of the business. We provide a competitive compensation package including well-covered health insurance, paid leave, and a casual dress policy.
$80,000 - $100,000 per year, depending on experience, location, and qualifications.
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