Digital Product Management Associate
4 weeks ago
About the Role:
The Digital Product Management Associate will play a key role in the Global Services Group (GSG) Capabilities Team, driving operational excellence, managing products, and enhancing the colleague and customer experience.
Key Responsibilities:
- Work with various business groups and stakeholders to understand key requirements and align proposed process improvements.
- Apply project management discipline and quality techniques to ensure timely delivery of key milestones.
- Support change management for end-users, suppliers, and business groups.
- Partner with technology and business groups to ensure end-to-end testing of solution designs.
- Maintain close contact with user communities, compliance groups, and provide leadership updates on key milestones, issues, and risks.
Requirements:
- Relevant experience in product management, product development, and leading large-scale cross-functional projects.
- Knowledge of ERP applications, including Oracle, and experience with project management and systems deployment.
- Excellent relationship management, problem-solving, and analytical skills.
- Exceptional communication skills, with the ability to break down complex ideas into clear and actionable messages.
What We Offer:
- Competitive base salaries and bonus incentives.
- Support for financial well-being and retirement.
- Comprehensive medical, dental, vision, life insurance, and disability benefits.
- Flexible working model with hybrid, onsite, or virtual arrangements.
- Generous paid parental leave policies.
- Free access to global on-site wellness centers and confidential counseling support.
About American Express:
American Express is an equal opportunity employer, committed to diversity and inclusion. We prioritize the well-being of our colleagues and their loved ones, offering benefits and programs that support their holistic well-being.
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