Digital Product Management Associate

4 weeks ago


Gurgaon, Haryana, India AMEX Full time

About the Role:

The Digital Product Management Associate will play a key role in the Global Services Group (GSG) Capabilities Team, driving operational excellence, managing products, and enhancing the colleague and customer experience.

Key Responsibilities:

  • Work with various business groups and stakeholders to understand key requirements and align proposed process improvements.
  • Apply project management discipline and quality techniques to ensure timely delivery of key milestones.
  • Support change management for end-users, suppliers, and business groups.
  • Partner with technology and business groups to ensure end-to-end testing of solution designs.
  • Maintain close contact with user communities, compliance groups, and provide leadership updates on key milestones, issues, and risks.

Requirements:

  • Relevant experience in product management, product development, and leading large-scale cross-functional projects.
  • Knowledge of ERP applications, including Oracle, and experience with project management and systems deployment.
  • Excellent relationship management, problem-solving, and analytical skills.
  • Exceptional communication skills, with the ability to break down complex ideas into clear and actionable messages.

What We Offer:

  • Competitive base salaries and bonus incentives.
  • Support for financial well-being and retirement.
  • Comprehensive medical, dental, vision, life insurance, and disability benefits.
  • Flexible working model with hybrid, onsite, or virtual arrangements.
  • Generous paid parental leave policies.
  • Free access to global on-site wellness centers and confidential counseling support.

About American Express:

American Express is an equal opportunity employer, committed to diversity and inclusion. We prioritize the well-being of our colleagues and their loved ones, offering benefits and programs that support their holistic well-being.



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