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Debt Management Specialist

3 weeks ago

Mumbai, Maharashtra, India Credit Control Management Full time

Job Title: Debt Management Specialist

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At Credit Control Management, we are seeking a highly skilled Debt Management Specialist to join our team. As a key member of our sales team, you will be responsible for providing expert guidance to individuals seeking debt management solutions.

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Responsibilities:

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  • Conduct outbound and inbound calls to clients to understand their unique financial situations and goals.\
  • Analyze clients' debt profiles, including credit card debt, loans, and other financial obligations, to develop tailored debt repayment plans.\
  • Educate clients on effective debt management strategies, budgeting techniques, and financial goal setting to help them achieve long-term financial stability.\
  • Collaborate with clients to provide comprehensive financial plans focusing on debt reduction, savings goals, and wealth-building strategies.\
  • Maintain accurate records and documentation of client interactions and financial plans in compliance with regulatory requirements.\
  • Stay updated on industry regulations, debt management best practices, and financial products relevant to debt management and personal finance.\
  • Meet or exceed monthly and quarterly sales targets and Key Performance Indicators (KPIs).\
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Requirements:

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  • Degree in any field.\
  • Strong communication skills and ability to convey complex financial information in an understandable manner.\
  • Understanding of credit cards, loans, and debt management processes.\
  • Proficiency in using CRM software and Microsoft Office Suite.\
  • Experience in domestic international process in a BPO would be preferred.\
  • A positive attitude, resilience, and the ability to work effectively in a team environment.\