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Soft Services Leader

1 week ago

Gurgaon, Haryana, India Jones Lang LaSalle Full time

About the Job: As a Soft Services Leader, you will be responsible for managing and implementing effective soft services operations within our clients' properties. This includes overseeing all aspects of cleaning, security, administration, reception, helpdesk, pantry, and mailroom services.

Responsibilities:

  1. Develop and implement building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems.
  2. Manage all outsourced service contracts and personnel, including inspections and quality management of service delivery.
  3. Actively participate in emergency evacuation procedures, including crisis management and business continuity.

Requirements:

  • Demonstrated experience with tendering and service improvement initiatives required.
  • Strong PC literacy and proven ability to manage daily activities using various systems.
  • Ability to make difficult decisions and resolve problems or improve operations.