
Senior Service Innovation Strategist
2 days ago
Immediate Opportunity for Strategic Innovation
Drive forward-thinking solutions at the intersection of finance and emerging technology. Apply service design principles to shape new offerings that balance user, business, and technology priorities.
This role requires a seasoned Service Designer with 6+ years of experience in uncovering competitive landscapes, leading research methodologies, and developing systems thinking. Key responsibilities include:
- Challenging existing assumptions with behavioural insight and design expertise
- Conducting concept and proposition validation with users
- Providing vision and direction to cross-functional teams and stakeholders
- Collaborating with technical teams to push innovation
Requirements include:
- Demonstrated ability to think critically and navigate complexity
- Experience working in the financial sector and emerging technology
- Comfortable interfacing with senior stakeholders
- Excellent communication, presentation, and facilitation skills
Nice to have:
- Experience with blockchain and UX/UI design capabilities
Join a dynamic team driving business impact through strategic design. If you're someone who thrives in fast-paced environments and is passionate about applying service design to real-world problems, we'd love to hear from you.
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