Data-Driven Business Intelligence Specialist

2 days ago

Bengaluru, Karnataka, India beBeeBusiness Full time US$ 90,000 - US$ 1,20,000
BI Analyst Role Summary

This is a key role in our organization where you will be responsible for analyzing customer data to identify performance trends and root causes.

As a BI Analyst, you will play a crucial part in driving business decisions by delivering insight-driven narratives to inform CX strategy decisions.

Key Responsibilities:
  1. Monitor and evaluate the impact of interventions on customer experience metrics.
  2. Collaborate with cross-functional teams to design dashboards and streamline data consumption.
  3. Present analytical insights to stakeholders with data-backed stories.
  4. Build and maintain queries, dashboards, and visualizations.
Requirements:
  • Strong analytical skills with ability to analyze complex data sets.
  • Excellent communication and presentation skills.
  • Ability to work collaboratively in a team environment.
Benefits:
  • Opportunity to work with a leading organization in the industry.
  • Competitive salary and benefits package.

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