Cloud Infrastructure Development Specialist

The Platform Operations team strives for excellence in supporting our growing business by managing critical platforms and infrastructure on Azure. The team collaborates with engineering teams to drive business value through technology.

This role involves working flexible hours to meet the needs of our UK and Asia Pacific businesses, ensuring seamless support and collaboration across geographies.

As a Cloud Infrastructure Operations Senior Engineer at Mancer-Consulting-Services, you will be responsible for ensuring the continuous operation and upkeep of our cloud infrastructure and platforms, while driving innovation and automation in their development.

We require our Senior Engineers to have a strong background in IT, with at least 5 years of experience in cloud technologies and platforms, particularly Azure. Experience with cloud governance, best practices, and policies is essential, as well as a problem-solving mindset and ability to troubleshoot technical issues.

SUCCESS IN THIS ROLE WILL REQUIRE THE FOLLOWING:

• A minimum of 5+ years of relevant experience in your discipline and working in the IT industry
• In-depth experience as a hands-on IT Engineer, with strong knowledge on different cloud technologies and platforms, experience with Azure is essential
• Understanding of cloud governance, best practices, and policies within Azure
• A problem-solving mindset and the ability to troubleshoot unknown technical issues
• Proven track record in providing support and troubleshooting for cloud infrastructure, including incident management and root cause analysis
• Experience in identifying inefficiencies and implementing automated solutions to overcome these
• Strong interpersonal skills for working with cross-functional teams to support cloud solutions effectively
• An understanding of inventory management and software assurance, alongside CMDB and/or other asset management tooling
• Familiarity with Agile and DevOps methodologies and technologies – Git, Azure DevOps (or equivalent) and CI/CD Pipelines is desirable
• Relevant cloud and/or technology discipline certification especially – AZ-104
• Scripting in your relevant discipline and/or within Cloud Automation
• Experience in implementing and maintaining robust disaster recovery strategies and ensuring business continuity
• An understanding of applying patches and updates to infrastructure to ensure security and functionality, utilising tools such as Ivanti or similar patch management systems

AS A STORAGE EXPERT YOU SHOULD HAVE THE FOLLOWING PROFICIENCIES:

• Proficiency in storage technologies (SAN, NAS, DAS, etc.)
• Strong knowledge of storage protocols (NFS, SMB, etc.)
• Experience with storage management tools (EMC, NetApp, HPE, IBM, etc.).
• Guide and architect future storage technologies
• Experience with backup and recovery of data
• Experience with optimising, identifying storage solutions
• Resolving 3rd line storage related incident support calls
• Design/build/deploy storage solutions and shares
• Understanding of data permissions, ACLs and general access management
• Proactively monitoring / tuning storage services in various environments
• Provide engineering support for storage infrastructure
• Establish and recommend policies on system use and services
• Understanding data classification and appropriate encryption / controls

PREFERRED EXPERIENCE INCLUDES:

• Scripting (Perl, Shell) and Automation skills with a drive to optimize infrastructure/processes and increase efficiencies
• Perform daily tasks and participate in major events (QMW, Power downs, DR tests)
• On call support of systems and restores
• Demonstrated Unix and/or NT administration skills required