
Senior Software Reliability Manager
6 days ago
We are seeking an experienced Site Reliability Engineering Manager to lead our high-performing team of software engineers.
Key Responsibilities:- Build and develop a team of software engineers, creating an environment where they can thrive and succeed.
- Lead/managing employees with deep technical knowledge on distributed systems and cloud computing, security platforms, and ability to quickly understand and respond to peer teams needs.
- Actively participate in architectural and functional design, implementation, and troubleshooting sessions.
- Review hardware, software infrastructure, and application functionality for identifying and optimizing performance bottlenecks.
- Drive major incident management to restore order.
- Spearhead designing and implementing comprehensive monitoring for applications, integrations, and anomalies.
- Innovate and find opportunities to drive automation efforts across various platforms and security applications.
- Work closely with cross-functional IT organizations, business groups, production support teams, application engineers, systems engineers, database administrators, and QA teams to ensure implementation and reliability of platforms/applications.
- Manage, motivate, and provide technical guidance to a team of software engineers to draw out their best work.
- Ensure quality in every deliverable, creative thinking, strong problem-solving, and collaboration with global cross-functional teams in a fast-paced environment.
- At least 10+ years of demonstrated experience in Site Reliability Engineering, DevOps, or Infrastructure-focused roles.
- 3+ years of experience leading and managing high-performance SRE teams.
- Proven track record in leading sophisticated SRE projects, enterprise services at a large scale.
- Strong analytical, troubleshooting, and problem-solving skills.
- Good knowledge in at least one object-oriented programming language (preferably Java or Python).
- Unix Performance Monitoring & Tuning.
- Good understanding of Database concepts, PL/SQL, and NoSql Technologies.
- Hands-on experience with monitoring and data analysis tools (e.g., Prometheus, Splunk, Grafana, Cloudwatch).
- Building and operating container orchestrating systems like Kubernetes or EKS.
- Deep understanding of security concepts and protocols - authentication, authorization, signing, encryption, SSL/TLS, SSH/SFTP, PKI, X509 certificates, and PGP.
- Good fundamentals on Release Management & Continuous Integration.
- Familiarity with modern web services architectures, cloud platforms (AWS, GCP, Azure), and distributed storage systems (ScaleIO, Amazon S3).
- Ability to communicate with large cross-functional teams about engineering topics (system architecture, detailed design, APIs, project schedules).
- Ability to make right trade-off choices when dealing with functional complexity, conflicting priorities, and aggressive schedules.
- Represent the team and remove hurdles to enable each team member to operate at the highest level of efficiency and productivity.
- Ability to hire, mentor, and manage the performance of a large team.
- Ability to connect with senior executives and business stakeholders.
- A learning attitude to continuously improve self, team, and organization.
- Ability to work under pressure and manage difficult situations in a fast-paced work environment.
- Bachelor or Master's or equivalent experience in Computer Science or related field.
- Java and JVM technologies runtime configurations and troubleshooting is a plus.
- Good fundamentals on data modeling and machine learning algorithms.
- Strong knowledge on securing applications, thorough understanding of OWASP top 10 risks and solutions.
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