AI Security Specialist

4 days ago

Jamnagar, Gujarat, India beBeeSecurity Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
Job Title: AI Security Specialist

Your Career Aspiration: Become a key player in ensuring the secure adoption of Artificial Intelligence (AI) solutions within enterprises.

About the Role:

This challenging position involves providing advanced technical support to customers and partners, focusing on AI Access Security and SaaS Security. You will serve as a senior escalation point for our AI Access Security solution, guiding customers through the complexities of GenAI app adoption.

Your Key Responsibilities:

  • Offer expert technical guidance to customers and partners, particularly in the areas of AI Access Security and SaaS Security.
  • Troubleshoot and resolve complex issues related to the safe adoption of GenAI apps and the protection of SaaS applications.
  • Provide recommendations for optimizing security solutions to meet customer needs.
  • Manage and resolve support cases efficiently, ensuring timely follow-up and resolution.
  • Conduct thorough fault isolation and root cause analysis for technical issues, documenting findings clearly.
  • Author and publish technical support bulletins and other knowledge base documentation.
  • Collaborate with cross-functional teams to drive product enhancements and customer success.
  • Travel to customer sites as needed to expedite critical situation resolution.

Required Skills:

To succeed in this role, you will need expertise in Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, and Authentication Protocols (SAML, LDAP, RADIUS, etc.). Experience with Firewall Central Management Systems and multi-factor authentication security systems is also essential.

About Us:

We offer a dynamic work environment that values ongoing learning, respecting each employee's unique contributions. This is a challenging role that requires dedication, expertise, and a passion for cybersecurity.

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