
Senior Network Professional
7 days ago
Job Description
A Network Engineer is required to troubleshoot and resolve customer technical issues arising from Customers' networking (primarily in Switching and Network Security), storages, servers software with a focus on SONiC related issues. The successful candidate will be an experienced technical support troubleshooter who has spent extensive amount of time successfully working on and resolving various technical issues, interfacing with customers, and managing escalations on mission-critical networks/operations.
Key Responsibilities:- Engage with customers to understand their topology and provide suggestions, answer questions, review configurations, troubleshoot issues.
- Participate in pre-sales activities which include assist the Sales Engineers and Business Development teams.
- Experience on SONiC network operating system and FRR stack is required.
- Experience in designing, configuring, troubleshooting, optimizing network hardware, topologies and deployments (DC/Enterprise/Campus) is required.
- Deep understanding of networking concepts, architecture, topology (Places-In-Network), network protocols including but not limited to BGP, OSPF, ISIS, VXLAN, EVPN, IGMP, DHCP, BFD, VRF, Authentication (RADIUS/TACACS), Network Management protocols, NAT, Multicast, QoS (RoCE/DSCP), ACL, ZTP, Telemetry, Monitoring/Analytics is required.
- Deep understanding of Switching/Network Security/Routing hardware architecture is required.
- Proficiency in Linux is required.
- Experience in C and scripting languages like Python/Go is a major plus.
- Must have direct customer interface experience.
- Must have experience is writing technical documentation (e.g.) Application Notes, FAQs,
- Installation Guides, User manual, Troubleshooting Guides.
- Ability to travel up to 25% of the time (both domestic and international).
- Ability to work on a rotation basis on weekends, holidays and during off business hours to coincide with North America and Europe working hours.
- Duties of this position are performed in a normal office environment.
- Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
- Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
- Occasional travel may be required.
- 10+ years.
Bachelor degree or consideration of an equivalent combination of education and experience.
Educational Requirements may vary by Geography.
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