Careers Academic Advisor

1 week ago


Pune, Maharashtra, India beBeeAcademicCounselor Full time ₹ 4,00,000 - ₹ 8,00,000

Job Overview

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As an academic counselor, your primary responsibility will be to provide timely and effective support to clients. This includes responding to queries and issues within a specified timeframe, ensuring customer satisfaction, and maintaining accurate records of all interactions.

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Key Responsibilities:

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  • Ensure timely response to client queries and issues">
  • Meet customer satisfaction goals and handle escalations professionally">
  • Maintain accurate records and documents of all client interactions">
  • Manage administrative tasks and queries">
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Requirements:

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We are looking for individuals with experience as customer support specialists or similar roles. Candidates should have excellent communication, written, and problem-solving skills, as well as the ability to multitask and work under pressure.

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Preferred Qualifications:

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  • Experience using help desk software and remote support tools">
  • Understanding of CRM systems">
  • Patience when handling challenging cases">
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Contact Information:

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Interested candidates can contact us through phone or email to discuss this opportunity further.



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