IT Infrastructure Technical Business Analyst

2 days ago

Pune, Maharashtra, India beBeeInfrastructure Full time US$ 12,00,000 - US$ 18,00,000
Technical Business Analyst - IT Infrastructure Specialist

We are seeking a skilled Technical Business Analyst to join our Global Infrastructure & Cloud Operations team. This individual will play a pivotal role in documenting the current and future state of our IT environment, working closely with project managers, architects, and engineering teams to gather requirements, create system diagrams, and define operational processes.

Key Responsibilities:
  • Requirements Gathering & Analysis
    • Collaborate with project managers, architects, and stakeholders to gather and analyze business and technical requirements.
    • Conduct interviews, workshops, and document reviews to understand infrastructure needs and project goals.
    • Translate business requirements into functional and technical specifications.
  • Documentation & Visualization
    • Create and maintain detailed documentation of current and future state infrastructure, including network diagrams, system architecture diagrams, data flow diagrams, process and workflow documentation, standard operating procedures (SOPs), runbooks, and knowledge base articles.
    • Ensure documentation is version-controlled, accessible, and aligned with organizational standards.
  • Project Support
    • Support infrastructure and cloud-related projects by providing clear documentation and analysis.
    • Assist in defining project scope, objectives, and deliverables from a technical documentation perspective.
    • Participate in project meetings and provide updates on documentation progress and gaps.
  • Collaboration & Communication
    • Act as a liaison between technical teams and business stakeholders.
    • Facilitate communication across cross-functional teams to ensure alignment on infrastructure changes and documentation needs.
    • Present findings and documentation to technical and non-technical audiences.
  • Quality Assurance & Compliance
    • Ensure documentation meets internal quality standards and compliance requirements.
    • Support audits and risk assessments by providing accurate and up-to-date documentation.
    • Identify opportunities for process improvement and standardization.

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