High-Level Network Security Specialist

5 days ago


Kanpur, Uttar Pradesh, India beBeeNetwork Full time ₹ 15,00,000 - ₹ 20,00,000

Job Title:

3rd Line Network Security Engineer

This is a challenging and rewarding role that requires expertise in network security.

  • Key Responsibilities:
  • Manage and own support tickets about existing customer services.
  • Design and implement changes as per the client's requirements.
  • Work closely with the 2nd Line Service Desk team and the Solution Delivery team to support customers and configuration tasks.
  • Responsibilities:
  • Regular communication verbal and written, with existing customers
  • Provide 3rd Line support for incoming customer support queries and escalations from the 2nd Line Service Desk
  • Take ownership and effectively manage support tickets for incidents, change, and service requests
  • Plan and complete projects as assigned to you by the Head of 3rd Line Network Support.
  • Documented customer solutions – CMDB, Visio documentation, technical summary write-up
  • DR/Failover Testing
  • Provide support and mentoring to 2nd Line engineers
  • Provide resources to the solution delivery team in supporting the configuration and implementation of new customer projects
  • On-call rota out of hours for high-priority incidents

Required Experience:

We are looking for an individual with demonstrable knowledge at CCNP (ENT/DC/SP/SEC) or JNCIP-ENT level, in-depth knowledge of configuring and troubleshooting network security devices/protocols.

  • Able to troubleshoot and isolate faults to identify root causes and bring to resolution
  • Advanced knowledge of layer 2 and 3 protocols
  • Experience using at least one of the following firewalls: Palo Alto, FortiGate, and Cisco ASA.
  • This should include experience of configuring and troubleshooting access lists, NAT, IPSec and SSL VPNs.
  • Strong knowledge of OSPF and BGP in an ISP environment
  • Proficient in packet capture and interpretation
  • Familiarity with Cloud products such as Azure / Amazon AWS
  • Experience working within a Managed Service Provider Environment.
  • Minimum Basic experience with network automation/programing such as Ansible/Python

Required Technical Skills:

The ideal candidate will have experience in:

  • Switching; Cisco, Meraki, Aruba, HP, Dell, Juniper
  • Wireless; Cisco, Meraki, Aruba
  • Security; Palo Alto, Prisma, Fortinet, Cisco ASA
  • SD-WAN; Citrix, Viptela, Meraki, Fortinet, Nuage
  • Cisco NAC ISE, SD-A/DNAC, DOT1x
  • Cisco Nexus 7xxx, 5xxx, 2xxx series

What We Offer:

This role offers the opportunity to work on complex network security projects, collaborate with experienced professionals, and develop your skills and knowledge in a dynamic environment.

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