Strategic Operations Leader

2 days ago


Mumbai, Maharashtra, India beBeeChiefOperatingOfficer Full time US$ 12,00,000 - US$ 20,00,000
Job Overview

The Chief Operating Officer plays a pivotal role in driving the success of our organization by overseeing centralized operations across Retail Banking, Corporate Banking, and Facility Management.

This individual is responsible for controlling operational losses, preventing revenue leakage, and implementing systems to capture customer feedback, conduct root cause analysis (RCA), and improve processes.

In addition, the COO will ensure timely compliance with Board and Committee commitments, automate and scale processes for greater efficiency, reconcile and rectify General Ledger (GL) and intermediary accounts promptly, centralize and ensure timely submission of regulatory returns, and optimize costs through vendor negotiation and process automation.

Responsibilities
  • Operational Leadership: Oversee centralized operations for Retail Banking, Corporate Banking, and Facility Management.
  • Loss Control: Control operational losses and prevent revenue leakage.
  • Process Improvement: Implement systems to capture customer feedback, conduct RCA, and improve processes.
  • Compliance: Ensure timely compliance with Board and Committee commitments.
  • Efficiency: Automate and scale processes for greater efficiency.
  • Financial Management: Reconcile and rectify GL and intermediary accounts promptly.
  • Regulatory Compliance: Centralize and ensure timely submission of regulatory returns.
  • Cost Optimization: Optimize costs through vendor negotiation and process automation.


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