Cloud Security and Application Support Professional
4 days ago
About the Role:
This is a unique opportunity to work closely with senior team members, developers, and security experts to enhance your skills and become a valuable asset to our organization.
You will be an integral member of our Agile Development Team, responsible for providing technical support for Cloud-based applications hosted on AWS, resolving application-related issues, and assisting in implementing security measures.
This role offers hands-on experience in supporting applications within an Agile environment and contributing to the security and reliability of our software solutions.
- Key Responsibilities:
- Application Support: Assist in providing technical support for application-related queries and problems.
- Diagnose and troubleshoot application issues, ensuring timely and effective resolution.
- Collaborate with team members to reproduce, log, and escalate critical issues to the appropriate stakeholders.
- Learn and adapt to the organization's applications and their functionalities.
- Cloud Expertise: Provide support for Cloud-based applications hosted on AWS.
- Deep understanding of the Cloud environment and services being used.
- Assist in deploying and managing applications on Cloud platforms.
- Troubleshoot and resolve issues related to AWS services.
- Monitor and analyze AWS Cloud Watch metrics, logs, and alarms.
- Security Implementation: Implement security patches under senior team guidance.
- Assist in monitoring and addressing security vulnerabilities (infra and applications level).
- Learn about the organization's security policies and ensure compliance.
- Support execution of security assessments and testing activities.
Requirements:
- Broad understanding of application support, software development, and security principles.
- Familiarity with Agile methodologies is beneficial.
- Knowledge of secure coding practices and common security vulnerabilities.
- Experience in CI/CD pipelines and Dev Sec Ops principles.
- Background in Cloud Technologies - AWS.
- Strong problem-solving skills and ability to learn quickly.
- Effective communication and teamwork skills.
What We Offer:
- A competitive salary range of $80,000 - $120,000 per annum, along with comprehensive benefits packages.
- An inclusive environment and positive impact on the community.
- Internal mobility and professional growth opportunities.
At TaskUs, we prioritize our employees' well-being and commit to a People First culture.
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