SAP Cloud Delivery Expert
2 weeks ago
SAP Enterprise Cloud Services (ECS) organization is responsible for providing cloud-hosted infrastructure and technical managed services to SAP private cloud customers.
The Client Delivery Manager is the primary customer-facing representative, ensuring full delivery accountability of the engagement and customer satisfaction throughout the customer lifecycle.
This role requires a deep understanding of SAP S/4HANA architecture, conversion, migration path, methodology, and tools.
Key Responsibilities- Own and grow the client engagement for SAP Enterprise Cloud Services.
- Act as the voice of the client within SAP, ensuring seamless alignment across multiple ECS and other SAP internal and external stakeholders.
- Develop and execute service plans, conduct regular service review meetings, and manage delivery-related topics.
- Support commercial change request management, contract compliance, and risk management.
- Collaborate with SAP sales and presales teams to position additional ECS offerings and support contract renewal.
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SAP Enterprise Cloud Services Delivery Manager
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