Service Advocate

As a key member of our team, you will be responsible for delivering exceptional customer service and support.

This role involves responding to customer inquiries via email, chat, and phone, communicating clearly and professionally, and resolving issues by coordinating with internal teams.

You will also be responsible for maintaining accurate records of interactions in our CRM and contributing to process improvements by identifying repeated or trending issues.

The ideal candidate has 0–2 years of experience in customer service, is fluent in written and spoken English, and possesses calm, empathetic, and solution-oriented qualities.

Time management, multitasking, and staying organized are essential skills for this role.

If you're looking for a challenging opportunity to grow and make a positive impact on customers' lives, we encourage you to apply.

• Key Responsibilities:
• Respond to customer inquiries
• Communicate clearly and professionally
• Resolve issues by coordinating with internal teams
• Maintain accurate records in CRM
• Contribute to process improvements

What We Offer:

• A dynamic and growing work environment
• Opportunities for learning and growth
• A chance to make a positive impact on customers' lives