Ambitious Professional Seeks Role in Product Innovation and Guest Experience Enhancement

5 days ago

Madurai, Tamil Nadu, India beBeeInnovation Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title:

Ambitious Professional Seeks Role in Product Innovation and Guest Experience Enhancement

  • This is an exciting opportunity for a dynamic individual to join our team as a Research and Development Associate.
Description:

The ideal candidate will be responsible for conducting market research, developing new products and services, performing tests, analyzing data, and communicating findings to stakeholders.

This role requires a unique blend of market research, product development, guest experience enhancement, and operational efficiency.

  • Key Responsibilities Include:
    • Market Analysis: Conduct thorough benchmarking of competitors, track global hospitality trends, and identify guest behavior patterns to inform product/service innovations.
    • Concept Development: Collaborate with cross-functional teams to create innovative F&B concepts, wellness programs, room designs, or technology integrations aligned with brand positioning.
    • Sustainability Projects: Research and implement eco-friendly solutions (energy efficiency, waste reduction, sustainable sourcing) to enhance brand reputation and meet compliance requirements.
    • Technology Integration: Pilot digital tools (AI-driven guest services, smart rooms, self-check-in kiosks) and gather data on ROI.
    • Guest Experience Testing: Conduct focus groups, prototype testing, and gather feedback from guests and employees for continuous refinement.
    • Operational Efficiency: Identify and test innovations to reduce cost-per-occupied-room (CPOR), streamline housekeeping, or optimize procurement.

Required Skills and Qualifications:

  • Data analysis & reporting
  • Market research and benchmarking
  • Knowledge of hospitality operations (front office, F&B, rooms division)
  • Project management
  • Creativity balanced with business acumen

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